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At TAS - Travel Agent Software Ltd., we respect our customers' privacy. We have a long-standing policy of protecting the privacy of our customers in all of our business operations.¹

We've adopted the CSA (Canadian Standards Association) Model Code as the basis for our own TAS - Travel Agent Software Ltd. Privacy Code. It sets out the principles that govern the collection, use and disclosure of our customers' personal information.²

The CSA Model Code also forms the basis for the federal government's new privacy legislation, the "Personal Information Protection and Electronic Documents Act", which came into effect on January 1, 2001. We've updated our TAS - Travel Agent Software Ltd. Privacy Code to ensure that we are in full compliance with this new legislation. The result is that we've strengthened our commitment to protect our customers' personal information.

We've added this text to inform you about our privacy practices. We want you to understand the purposes for which we collect personal information about our customers. And we want to be sure that we have your consent to continue to collect, use and disclose your personal information for those purposes.

The following is a brief summary of our privacy practices.

Why we collect personal information

If you are a TAS - Travel Agent Software Ltd. applicant or customer, TAS - Travel Agent Software Ltd. has some basic information about you. We understand that some of this information is private, which is why we collect personal information only for the following purposes:

To establish and maintain a responsible educational relationship with you and to provide ongoing service.
To understand your needs and preferences. We maintain a record of the education you receive from us, and we may ask for additional information so that we can serve you better.
To manage and develop our business and operations. For example, we analyze customer usage of our networks and facilities to help us manage them efficiently and plan for future growth.

When do we disclose personal information?

There is a variety of circumstances where we may need to disclose some personal information about our customers. Here are some examples:

We may disclose a customer's personal information to:
1. a company or individual employed by TAS - Travel Agent Software Ltd. to perform functions on its behalf, such as tutoring or data processing.
Any such disclosure of a customer's personal information outside of TAS - Travel Agent Software Ltd. is made on a confidential basis with the information to be used only for the purpose for which it was disclosed.
We may disclose a customer's personal information to a public authority or agent of a public authority, if in the reasonable judgement of TAS - Travel Agent Software Ltd., it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
In conjunction with special offers or programs, we may disclose customers' personal information to our program partners, or to third-party agents responsible for administering such offers or programs. Any such disclosure is made on a confidential basis with the customer's express consent.

How do we protect your personal information?

In order to protect your personal information and your right to privacy, TAS - Travel Agent Software Ltd.:

will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;
will protect your personal information with appropriate security safeguards;
will protect the confidentiality of your personal information when dealing with other companies;
will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and
will honour any request you may make for access to your personal information.

What are your choices?

We would like to have your consent to continue to collect, use and disclose your personal information for the purposes identified above. However, you do have choices and can refuse or withdraw your consent as follows:

You may have your name removed from our telephone, mail or e-mail marketing lists. We use these lists to inform you of relevant products, services and special offers that may be of benefit to you.
You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, in either case, this may limit our ability to serve you.

The TAS - Travel Agent Software Ltd. Privacy Code and the privacy practices described in this site are subject to the provisions of all applicable legislation and regulations.

Principles List

The privacy policy of TAS - Travel Agent Software Ltd.

complies with the ten principles of the Canadian Personal Information Protection and Electronic Documents Act, to ensure your personal and financial information is protected.

Principle 1 - Accountability

We are responsible for maintaining and protecting the customer information under its control. We have a designate individual or individuals who is/are accountable for that Company's compliance with the Ten Privacy Principles.

Principle 2 - Identifying Purposes

The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Principle 3 - Consent

The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Principle 4 - Limiting Collection

The customer information collected must be limited to those details necessary for the purposes identified by us. Information must be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6 - Accuracy

Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 - Safeguarding Customer Information

Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8 - Openness

We are required to make information available to customers concerning the policies and practices that apply to the management of their information.

Principle 9 - Customer Access

Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 10 - Handling Customer Complaints and Suggestions

Customers may direct any questions or enquires with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at TAS - Travel Agent Software Ltd.. Please email .

¹ On this site, the words "we" or "TAS - Travel Agent Software Ltd." refer to Modus Internet Ltd. and its subsidiary companies, as they may exist from time to time. These include, without limitation, the subsidiaries which carry on business under the following names: TAS - Travel Agent Software Ltd., TravelAgentSoftware.com, ModusInternet.com and TourOperatorSoftware.com. The words "we" and "TAS - Travel Agent Software Ltd." do not include independent dealers and distributors of TAS - Travel Agent Software Ltd. products and services.

² The TAS - Travel Agent Software Ltd. Privacy Code does not limit the collection, use or disclosure by TAS - Travel Agent Software Ltd. of information that is publicly available. This includes: (a) a customer's name, address, telephone number, and e-mail address, when listed in a directory or available through directory assistance; and (b) other information about the customer that is publicly available and is specified by regulation pursuant to the "Personal Information Protection and Electronic Documents Act".

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